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Oil Boss Deals with Catastrophe with Care and Concern

It’s your worst nightmare at work: taking that phone call that says there’s been a fatality. No matter how long you’ve been with the comms team or how tough a PRO you are, nothing can really prepare you. There is that overwhelming feeling of shock followed by a hundred questions in your head which you don’t know the answer to. Then you have to put your own emotions aside as you know the media will soon be hammering on your door expecting/demanding answers.