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TRAINING · STAKEHOLDER COMMUNICATIONS

Communicate with clarity. Influence with confidence.

Our stakeholder communications training helps leaders, specialists and project teams turn expertise into influence. Participants learn how to communicate clearly, build trust, secure support and handle difficult conversations when the stakes are high.

STAKEHOLDER COMMUNICATIONS

One of the biggest communication mistakes organisations make is assuming everyone cares about the same things. 

They don't.

Senior leaders focus on outcomes and risk.
Regulators focus on compliance.
Communities want reassurance.
Customers want certainty.
Internal stakeholders may be balancing competing priorities, budgets and deadlines.

The ability to adapt your message without changing its meaning is at the heart of effective stakeholder communication.

 

01

Technical Experts & Subject-Matter Specialists

Turn expertise into understanding. Help scientists, engineers and specialists explain implications, risks, trade-offs and recommendations without overwhelming audiences with unnecessary detail.

 

02

Leaders & Project Teams

Build support for important work. Communicate progress, value and impact more effectively to sponsors, stakeholders and decision-makers.

03

External Stakeholder Engagement

Prepare for conversations with regulators, government bodies, customers, suppliers, communities and industry stakeholders.

04

High-Stakes Communication

Develop the confidence and judgement to communicate effectively when issues are sensitive, contentious or under scrutiny.

 

WHAT WE COVER

The challenge isn't being heard. It's being understood

Most stakeholders are already receiving more information than they can process.
The real challenge is helping them understand why something matters, what the implications are and what action needs to happen next.

Our programme helps participants:

01

Understand what matters

Identify stakeholder priorities, concerns and motivations before deciding what to say and how to say it.

02

Communicate with clarity

Turn complex information into messages people can quickly understand, remember and act on.

03

Influence outcomes

Build support, secure commitment and create momentum around decisions, projects and change.

IN PRACTICE

Real conversations.
Real pressure.
Real improvement.

People rarely improve their communication skills by talking about communication.
They improve by doing it.

Participants work on realistic stakeholder situations drawn from their own roles and responsibilities. They prepare messages, take part in conversations, receive focused coaching and then immediately apply the feedback.

Whether the challenge involves project delivery, stakeholder resistance, technical complexity, risk communication or external scrutiny, the focus remains the same: helping people communicate more effectively in situations that genuinely matter

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What does good stakeholder communication
look like?

Successful stakeholder engagement relies on more than confidence and presentation skills.

Clarity

Making complex issues easier to understand.

Credibility

Building trust through honest, confident communication.

Influence

Helping stakeholders understand, support and act.

Judgement

Knowing what to say, what not to say and when to escalate concerns.

Challenge

Responding constructively when priorities conflict or questions become difficult.

Alignment

Turning discussion into clear decisions and next steps.

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STAKEHOLDER COMMUNICATIONS

Designed around your stakeholder reality

Generic scenarios rarely create meaningful change.

Before delivery, we take the time to understand your stakeholders, your communication challenges and the conversations that matter most.

This allows us to build realistic exercises that reflect genuine organisational priorities, stakeholder concerns and business pressures.

The result is a learning experience that feels less like a generic training course and more like preparation for the conversations participants actually need to have.

WHO IS IT FOR?

Under scrutiny?

Our stakeholder communications training is particularly valuable for organisations that operate in complex, regulated or highly scrutinised environments.

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Participants often include:

  • Senior leaders

  • Project and programme teams

  • Scientists, engineers and technical specialists

  • Subject-matter experts

  • Communications and corporate affairs teams

  • Public affairs and engagement professionals

Whether they engage with customers, regulators, suppliers, communities or internal stakeholders, participants leave better equipped to communicate with confidence and influence.

BEYOND DELIVERY

Learning that lasts 
beyond the workshop.

Effective communication develops through application, reflection and repetition.
Participants leave with practical tools, personalised feedback and a clear plan for applying their learning in real stakeholder situations.

Practical Frameworks

Simple tools that make preparing for important conversations easier

Personalised Feedback

Clear guidance on what to improve and how to improve it.

Real-World Application

Learning that can be used immediately in live stakeholder conversations.

Continued Development

Optional reinforcement through resources, coaching and our AI-powered communications companion, Thirty Seven.

MEET SOME OF OUR TRAINERS

Learn from people who understand influence, scrutiny and reputation.
Real-world expertise.

Our trainers include strategic communications consultants, stakeholder engagement specialists, leadership experts and current and former senior journalists. They have helped organisations communicate effectively in complex, highly regulated and publicly scrutinised environments.

Rather than teaching communication as a theoretical skill, they help participants understand how stakeholders think, how trust is built and how influence is earned.

Elisa Colton, Media First trainer

Elisa Colton

Presentation Skills, Influence & Stakeholder Communications

Elisa helps leaders communicate ideas in ways that engage audiences and inspire confidence. With nearly 20 years' experience in journalism and strategic communications, including senior roles at the BBC and Al Jazeera, she brings a deep understanding of how to communicate clearly, credibly and persuasively.

Her training helps delegates strengthen their presentation skills, simplify complex messages and connect more effectively with stakeholders. Practical and insightful, Elisa helps people develop the confidence and influence needed to communicate at their best when it matters most.

Victoria Smith

Victoria Smith

Presentation Skills, Executive Presence & Impact

Vic helps leaders and subject matter experts communicate with greater confidence, clarity and impact. Drawing on an extensive journalism career with the BBC, ITV, Sky News and other major broadcasters, she helps delegates develop the skills needed to engage audiences, deliver memorable presentations and communicate complex issues effectively.

Combining a journalist's understanding of audience expectations with practical coaching techniques, Vic helps people strengthen their presence, refine their messages and deliver presentations that inspire confidence and drive action.

Susan Bookbinder Media First Trainer

Susan Bookbinder

Presentation Skills, Confidence & Audience Connection

Susan helps people become more confident, engaging and effective presenters. Combining extensive experience as a television presenter, journalist and event facilitator, she understands what audiences respond to and how speakers can communicate with greater impact.

Her training focuses on presentation delivery, audience engagement and authentic communication. Practical, encouraging and highly interactive, Susan helps delegates build confidence, overcome nerves and develop presentation skills that leave a lasting impression.

Sean Ryan Trainer

Sean Ryan

Executive Presence, Influence & Gavitas

Sean helps leaders become more influential communicators. Combining decades of experience in journalism, communications and leadership coaching, he helps delegates develop the confidence, presence and credibility needed to engage audiences and inspire action.

Practical and insightful, Sean's approach focuses on executive presence, storytelling, vocal impact and authentic communication. He helps leaders communicate with clarity and authority, ensuring their messages resonate long after the presentation has ended.

Laura Trant Media First Trainer

Laura Trant

Storytelling, Presentation Skills & Audience Connection

Laura helps people bring presentations to life through stronger storytelling and more engaging communication. With more than 20 years' experience in broadcast journalism, including senior roles with the BBC, she understands how to make messages clear, relevant and memorable.

Combining an experienced broadcaster's understanding of audiences with practical coaching techniques, Laura helps delegates build confidence, craft compelling narratives and deliver presentations that capture attention and inspire action.

OUR TRAINERS

Experienced trainers.
Real-world expertise.

Our trainers include communication specialists, presentation coaches, leadership experts, current and former journalists, professional event hosts and TV presenters. Participants benefit from approaches such as audience profiling, message development, storytelling and question-handling techniques that are rarely taught in traditional presentation skills courses.

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Sean Ryan

Strategic communications

Works with organisations on strategic communications, stakeholder engagement, organisational change and reputation management.

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Sean Ryan

Strategic communications

Works with organisations on strategic communications, stakeholder engagement, organisational change and reputation management.

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Sean Ryan

Strategic communications

Works with organisations on strategic communications, stakeholder engagement, organisational change and reputation management.

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Sean Ryan

Strategic communications

Works with organisations on strategic communications, stakeholder engagement, organisational change and reputation management.

Screenshot_18

Sean Ryan

Strategic communications

Works with organisations on strategic communications, stakeholder engagement, organisational change and reputation management.

THIRTY SEVEN

Practice makes permanent.

Turn training into lasting capablity
Every delegate receives 30 days' complimentary access to Thirty Seven, our AI-powered communication coach.

Practise challenging conversations, media interviews and presentations whenever you want, receive instant feedback and continue developing long after your course has finished.

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Trusted by leaders, experts and 
high-performing teams.

From boardrooms and conference stages to pitches and virtual events, thousands of
delegates have used our presentation and impact training to communicate with more
confidence, clarity and influence. Here is what some of them say about the experience.

Trustpilot 5 stars

View over 1,700 customer reviews on Coursecheck

★ ★ ★ ★ ★

"It's a great opportunity to step outside of your normal environment to really sharpen your presenting skills with specialist guidance. It's also great to watch yourself presenting, I learnt so much from the experience."

Duncan W
★ ★ ★ ★ ★

"Great tips to put into action during my presentations to the Board!"

Kerry B
★ ★ ★ ★ ★

"Really impactful and useful session - great balance of theory and practical. A comfortable uncomfortable learning :-)"

Stuart H

OUR CLIENTS

Trusted across 40+ sectors.

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LET'S TALK

The conversations that shape decisions deserve more than guesswork.

Whether you're communicating with customers, communities, regulators, colleagues or senior leaders, the quality of those conversations influences outcomes. Help your people communicate with greater clarity, confidence and impact.