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MEDIA FIRST — STRATEGIC COMMUNICATIONS

Building confident
communicators
and stronger organisations.

We help organisations make better communication decisions today while
building the capability and confidence to communicate successfully
tomorrow.

40+

YEARS OF
EXPERIENCE

4,700+

INDEPENDENT REVIEWS

4.8/5

CUSTOMER RATING

24/7

CRISIS SUPPORT

HOW WE HELP

Different Communication
Challenges require different
forms of support.

Every organisation communicates. Fewer do it consistently well. Some need independent advice before an important announcement. Others need practical training to build capability. Many need help preparing for moments when scrutiny increases.

We work across all of these areas, helping organisations improve how they communicate and build lasting capability and confidence.

HOW WE HELP

Different Communication
Challenges require different
forms of support.

Every organisation communicates. Fewer do it consistently well. Some need independent advice before an important announcement. Others need practical training to build capability. Many need help preparing for moments when scrutiny increases.

We work across all of these areas, helping organisations improve how they communicate and build lasting capability and confidence.

01

Strategic Communications Consultancy

Independent challenge, practical advice and experienced insight for important communication decisions. We help organisations review plans, assess stakeholder expectations, strengthen messaging and approach significant announcements.

02

Communications Training

Practical training that helps spokespeople, leaders and communication teams perform at their best. From media interviews, presentations and leadership development to content creation, writing skills and crisis communications, our programmes are tailored to your people, objectives and risks.

03

Crisis Readiness & Support

Most organisations have crisis plans. Fewer know how well those plans will work under pressure. We help organisations assess preparedness, test assumptions, strengthen response capability and improve confidence before a real crisis occurs.

04

Leadership & Management Development

Helping leaders build trust, develop people and communicate effectively. From coaching and feedback to change leadership, stakeholder engagement and management capability, our bespoke programmes help organisations develop confident leaders and effective managers.

CONSULTANCY SUPPORT

Supporting organisations
before, during and after
important moments.

Important communication moments rarely arrive with warning. 

Organisations come to us when a decision matters and they want experienced, independent support. 

WHY MEDIA FIRST

Practical advice. Real-world experience. Better outcomes.

We understand how scrutiny builds, how stakeholder expectations evolve and how quickly trust can be won or lost.

That insight comes from the combined experience of communications advisers, journalists and trainers who have spent their careers helping organisations communicate effectively when the stakes are high.

Our work is designed to deliver practical improvements, not theoretical recommendations.

WHAT MAKES US DIFFERENT

We leave teams stronger than we found them.

We don't believe good consultancy is about becoming indispensable.

We provide independent challenge, practical insight and experienced advice that helps organisations make better communication decisions and strengthen communication capability.

Our goal is simple: to leave teams stronger, more confident and better equipped to handle future opportunities and challenges long after a project has finished.

Trusted by organisations facing important
communication moments

From global corporations and public bodies to charities, universities and fast-growing businesses —
teams across every sector rely on Media First to communicate with clarity and confidence.

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image (14)
bca-logo-removebg-preview
bristol_city_council_logosvg
220px-london_paralympics_2012svg
sse-logo-hires (1)
gmc-removebg-preview
image (15)
oxford-fire-rescue-service-logo-1
briggs-transparent
national_car_parks_logosvg_
lloydsreg-removebg-preview
image (16)
south-staffordshire-water-removebg-preview
iet-removebg-preview
kew-removebg-preview
airbus-removebg-preview
image (18)
deloite-logo-removebg-preview
bam-logo-removebg-preview
flybe

CASE STUDIES

Real situations. Practical 
support. Better outcomes.

Every organisation we work with faces its own pressures. These examples show how
practical support helps teams communicate more effectively when it matters.

retail - communications training

Working with IKEA since 2009

Challenge

IKEA wanted its leaders and subject matter experts to communicate clearly and confidently during media interviews, webinars, panel discussions and other high-profile communications opportunities.

SOLUTION

Since 2009, Media First has delivered tailored media and communication training programmes for IKEA spokespeople. Our practical, journalist-led training focuses on message development, interview preparation, handling difficult questions and building confidence in realistic media scenarios.

OUTCOME

Over a relationship spanning more than 17 years, Media First has helped IKEA develop more confident spokespeople, strengthen its media engagement and support the delivery of successful national media coverage.

View all case studies
CRISIS TESTING

Testing preparedness through a 24-hour crisis exercise

Challenge

Arcadis wanted to test how its global communications teams would respond to a fast-moving crisis that evolved over 24 hours and moved between teams in Europe, North America and Australia.

SOLUTION

Media First designed and delivered a 24-hour global crisis simulation using the Conducttr platform, testing media handling, stakeholder communications, leadership visibility and global handovers.

OUTCOME

The exercise identified strengths in media handling and global coordination, while highlighting opportunities to improve message escalation and leadership visibility during complex incidents.

View all case studies
FINANCIAL SERVIES - MEDIA TRAINING

Working with Nationwide since 2009

Challenge

Nationwide wanted spokespeople and subject matter experts to explain complex financial topics clearly, confidently and consistently across a wide range of media opportunities.

SOLUTION

For more than 17 years, Media First has delivered tailored media training for representatives from across Nationwide. Training combines practical interview exercises, journalist-led coaching and message development techniques tailored to the needs of financial services spokespeople.

OUTCOME

Media First has helped Nationwide develop confident, credible spokespeople capable of making complex financial topics accessible to customers, journalists and wider audiences.

View all case studies

READY WHEN YOU ARE

Planning an important
communication moment?

Whether you're preparing for a major announcement, reviewing
communications plans, developing leaders, strengthening crisis
preparedness or building communication capability, we'll help you
identify the right next step.