Leadership communication


Face to face or online training to meet your needs and timescales.


Our training will help you identify your communication style.


Learn to communicate with confidence and clarity to all audiences.


Our courses are practical, demanding, fun and realistic.


Courses delivered by qualified leadership coaches and current working journalists.

Leadership communication training

Leaders are increasingly expected to be good communicators.

We all want to be led by those who inspire, motivate and empower.

People who can easily communicate their thoughts and visions and who show empathy and provide reassurance when faced with challenges and change.

We want leaders who are authentic and are mindful of the needs of their audience.

Good leadership and communication tend to go hand in hand. History shows that the most revered leaders have been great communicators.

But there is a problem.

Not all leaders are natural communicators, and good communication is not as simple as it might sound.

Some leaders are hindered by a lack of confidence and feelings of vulnerability. Others may lack subject matter expertise. The reverse can also be true – subject matter experts new to leadership roles. Some are undermined by a lack of proper preparation.

Additionally, the workplace brings together different audiences and a range of ways people like to communicate.

These challenges, if left unchecked, can lead to infrequent communication, mixed messages, a lack of clarity and poor engagement and motivation. Ultimately, it can result in poor performance and high staff turnover.

But it is not all doom and gloom.

The good news is leadership communication skills can be developed and improved – you just need the right training.

Training your way


Our videoconferencing options allows delegates to access all the great training we provide in our classrooms and studios from anywhere in the world, without having to travel.

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Our blended courses combine all the convenience of online learning with the invaluable experience of having your knowledge put to the test by one of our expert tutors.

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We know some people prefer the ease and convenience of online training. That’s why we have created a range of courses that are available whenever and wherever you need them.

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Bespoke, face-to face. Classroom/Studio

Our in-person training can be delivered in our studios and classrooms, in the offices of our clients, hired rooms or office spaces anywhere in the world.  

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How will leadership communication training help me?

We have helped leaders from organisations of all sizes communicate more effectively and hone their management style.

Our training has included issues as diverse as:

  • Crisis management leadership communication, for example, announcing redundancies
  • Communicating cultural change
  • Learning how to communicate better online
  • Improving one-to-one communication skills
  • Being better prepared to appear at parliamentary hearings, public inquiries and before regulatory bodies.

We help our delegates understand how different audiences respond to varying communication styles and guide leaders to become more naturally influential.

Delegates also learn to use their communication skills to build stronger working relationships, influence those around them, encourage their teams to devise solutions, improve their performance and ultimately become more rounded leaders people want to follow.

Our training is typically delivered by a qualified leadership coach who will sometimes be supported by one of our current working journalist tutors.

We have been around for more than 35 years. And have helped thousands of people develop their leadership and management style, communications skills, knowledge and confidence to handle a wide range of audiences.

Our sister company – The BCF Group – specialises in business coaching, leadership skills and interpersonal skills. And we can pull on their expertise and skills to ensure your course covers everything you need. 


Why do you use journalists to deliver leadership communication training?

It is a good question.

Firstly, let’s be clear, we do not just use journalists to deliver our courses. We tend to use them to support our qualified leadership coaches on some courses.

And we believe they have a crucial role to play. Journalists have a unique understanding of what makes audiences tick and know how to grab and maintain their attention.

Their expertise covers voice coaching, delivering presentations, presenting online and in person, managing nerves, networking skills and increasing personal impact.

They are ideally placed to help you find your communication style. Many of them also have extensive leadership experience and have led busy newsdesks.


What does the training cover?

One of the great strengths of our leadership communication skills courses is that they are all bespoke and tailored to your needs and requirements.

We will work with you to design the course for your communication needs.

Your training could include: 

  • What effective communication looks like
  • The barriers to good leadership communication
  • The different ways we communicate
  • How to communicate in different situations
  • Identifying people’s different communication styles and tailoring what you say to them
  • How to build trust and rapport
  • Managing nerves in challenging situations
  • Managing emotions during difficult conversations
  • The importance of tone of voice and how it influences others
  • How to improve your listening and develop your questioning skills
  • The importance of positive language
  • Understanding the impact of body language in communication and how it influences others
  • Why you need to plan and prepare your written communication and understanding different structures and formats.

Leaders will also need to speak to the media and deliver crucial speeches and presentations. So, your training could include elements of our media training and presentation skills courses.


Who is the training for?

Our leadership communication training courses are designed to meet the aims, objectives and experience levels of you and your leaders.

We can build courses for those taking their first steps into leadership roles. We can help those who are returning to leadership after a break.

And we can help experienced leaders looking to refine their skills, achieve better results and increase their impact.

We can even help leaders plan and prepare their communication for specific crucial announcements and complex issues.


Where does the training taking place?

You’ve got plenty of options. We can host leadership communication courses at our training studios in Reading. Our broadcast-quality television and radio studios mean this is a brilliant option if you want to build some media training elements into your course.

We can also deliver the training at your offices or a hired space anywhere in the country.

The training can also be held remotely through Zoom and Teams, and it means you can access all the brilliant training from our classrooms without needing to leave your home.

And it is a brilliant way to tackle some of the challenges presented by the modern working environment where more of us are working from home, and the ability to communicate effectively virtually is vital.

Whether training takes place face-to-face or remotely, it can be delivered to individuals or groups.


What happens next?

If you like the sound of our leadership communication training and want to find out more, have a chat with one of our account managers.

They’ll answer any questions you may have, take you through all the training options in more detail, help identify the best leadership coach and journalist tutors for your training, and start to build your course.

With their vast experience in bringing crisis scenarios to life and their expertise in advising, assessing and managing effective leadership communications responses, Media First were chosen to help create a meaningful and valuable crisis exercise and workshop.

— Royal Botanic Gardens, Kew

Our Clients

We have a huge amount of experience in over 40 different sectors such as automotive, charity, finance, healthcare, manufacturing, pharmaceutical, retail, travel and many more. Here is a small selection of our clients.


Lawrence McGinty

A multi-award winning journalist, Lawrence is the former Science and Medical Editor for ITV News and chair of the Medical Journalists' Association.

Emma Nelson

Emma's varied TV and radio career makes her particularly adept at helping big brands and niche businesses to hone, simplify and successfully deliver their messages.

Tasneem Siddiqi

Tasneem has a rich and diverse radio and television career spanning 30 years and now specialises in delivering presentation, communication and media skills training.

Clare Catford

Clare is a journalist and broadcaster with a strong and respected consumer background who has spent over 20 years working with the BBC and other networks.

Our Training Team

Our courses are delivered by current working journalists, along with PR and communications professionals - all of whom are expert and experienced trainers.