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A cyber attack is not an IT problem – It's a leadership test
Cyber attacks are leadership challenges, not just IT issues. Effective communication is essential for managing crises and maintaining trust.
What Meta’s layoffs teach leaders about communicating bad news
Southampton Football Club has dominated the news cycle with the 'spygate' scandal. What crisis lessons can you learn from how it has been handled?
From Saints to Sinners: The crisis lessons we spied from a remarkable scandal
Southampton Football Club has dominated the news cycle with the 'spygate' scandal. What crisis lessons can you learn from how it has been handled?
What the MAFS case reveals about crisis comms readiness
How has Channel 4 responded to the MAFS crisis? And what crisis communication lessons can you learn from it?
The AI strategy and comms comment turned PR headache
Standard Chartered has been making plenty of headlines because of a careless comment. What communication lessons can you learn from it?
Your crisis comms questions answered
Our experts faced lots of your questions during our latest crisis comms webinar. There were so many that we have decided to tackle them in a special blog.
How Nike put its foot in it
Nike has been feeling the heat with plenty of social and mainstream media criticism. What went wrong and how has it managed the backlash
Under pressure: How Waitrose stumbled back into the crisis spotlight
Waitrose has once again hit the headlines over the way it has handled a staff issue. What crisis communication lessons can you learn from the story?
The stadium tour that created an avoidable reputation own goal
What crisis communication lessons can you learn from the fallout from Nigel Farage's visit to a football club? Find out in this blog.
Travelodge crisis: What not to say when the unthinkable happens
Knowing what to say - and what not to say - during a crisis can feel daunting. But this case study offers some key pointers.
How damaging was this foot-in-mouth gaffe?
The Heathrow Airport CEO has been making headlines again. What media training and crisis comms lessons can you learn from his latest coverage?
Half-hearted apology follows media interview disaster
Sir Jim Ratcliffe has created plenty of controversy. What can you learn from his recent media interview and apology?
Harry Brook and the curse of the crisis comms cover up
England cricket captain Harry Brook has been making plenty of headlines and apologies. What's gone wrong? What crisis comms lessons can you learn from it?
Mend it like Beckham? Crisis comms lessons from a family feud
The Beckham family feud has gripped media attention. But what crisis comms lessons can you learn from how it has been handled?
McRib or McFib? And the battle between legal and comms teams
McDonald's has been hit with a lawsuit accusing it of misleading customers and raising pricing and quality concerns. How is it handling the crisis?
Manky meat and rancid smells – how to respond when Christmas is ‘ruined’
Big name supermarkets found themselves in the firing line as furious shoppers accused them of 'ruining' Christmas. How did they handle the story?
2025 – a year in crisis
What crisis media management incidents stood out in 2025? And what crisis communication lessons can you learn from them?
Where’s the boss? A crisis with an invisible leader
What happens when a leader isn't visible during a crisis? Find out in this blog about South East Water and its approach to crisis media management.
Did this brand just cook its reputation?
An iconic brand's reputation is in hot water after one of its former bosses allegedly insulted its customers and products. How has it handled the crisis?
How the Halo slipped – lessons from a self-inflicted crisis
Sky Sports' new social media channel faced a huge backlash and lasted less than 48 hours. What crisis comms lessons can you learn from the story?
Did we help with this PR win?
British Airways has stepped up and secured some great PR by taking advantage of a competitors slip up. What can you learn from it?
It’s not always the real thing – but does it matter?
Coca-Cola has created a stir by again using AI to create its Christmas advert? Why has it gained so much coverage? And should it be concerned by the backlash?
A response that failed to take off
Ryanair has long history of controversy. But does its latest crisis show that not all publicity is god publicity even for a budget airline?
Crisis lessons from the Andrew formerly known as Prince
The media cycle has once again been dominated by Prince Andrew - or just Andrew as he is now known. What can you learn from this long-running crisis?
'Terrible treatment': How Waitrose's crisis response failed to stack up
Waitrose has been making headlines for all the wrong reasons. What crisis comms lessons can you learn from the story? Read this blog to find out.
Storms in the cloud: Crisis comms lessons from this global IT meltdown
What crisis communication lessons can you learn from the day Amazon broke the internet? Find out in our latest crisis comms training blog.
The story that blew the competition off track
Network Rail gained massive media coverage after asking the public to name on of it leaf blowing trains. What can you learn from the story?
Are you prepared for this crisis headache?
Tylenol has been in crisis media management mode since President Trump linked it to autism. How has it handled the crisis?
Why this crisis response was the pits
Users of Mitchum deodorant have complained it has left them with rashes, burns, weeping spots, and bumps. How has the company responded to the crisis?
Viral video serves up another CEO crisis
What can you learn about crisis communication from the latest company to find itself in crisis mode because of viral footage featuring its CEO?