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What happened when triathletes were were struck down with sickness and diarrhoea following an event in Sunderland? And how was the fallout handled?

What crisis communication lessons can you learn from a viral cake scandal and the way it was handled?

Does your brand wants to use its profile to raise awareness of subjects it believes are important? Read this blog first.

What media training lessons can you learn from this interview that went badly wrong? Read this blog to find out.

The This Morning crisis dominated headlines and social media? But how was it handled and what can you learn from it?

The CBI has been in crisis mode since claims of workplace misconduct, harassment and sexual assault were reported. Would a rebrand rebuild its reputation?

What crisis communication lessons can others learn from this latest corporate leadership catastrophe? Find out in this blog

What crisis communication lessons can you learn from the huge Bud Light fallout? Discover our expert insight in this blog.

We are increasingly asked about the role of video in crisis communication. Can it help you control the narrative and get your message to more people when you are in the spotlight?

It can be hard to know quite what to believe on April 1. Social media is full of organisations issuing fake announcements, mock videos and made-up press releases.

How can brands get their apologies right when they are in the media spotlight? This advice will help.

Analysis of how the communication around the Nicola Bulley missing person investigation was handled and the mistakes that were made.

Working in a comms or media team can take its toll. The work is fast-paced - even more so when managing a crisis media management incident or challenging situation - and you need to keep your eye on what is happening. So, how can we better manage this mental health burden? That was the topic of our latest masterclass for members of The Media Team Academy.

What crisis comms lessons can you learn from how the CEO of Centrica defended his company following an undercover investigation? Read this article to find out.

What can you learn from the responses to anecdotes in Prince Harry's Spare book? And why it offers newsjacking opportunities.

What would you do if you were unexpectedly thrust into the media spotlight? Find out when can go wrong when you are not crisis ready.

It’s been quite a year. There’s the ongoing war in Ukraine, the death of Queen Elizabeth II, and we’ve had three different Prime Ministers.

The comedian's campaigns have raised questions about how organisations should manage reputation threats posed by activists. What would you do?

Something bad has happened. Your organisation is in crisis media management mode and has been making headlines and trending on social media. How can you convince your customers to trust you again? And that’s why it was the focus of a masterclass for members of The Media Team Academy.

What crisis comms lessons can you learn from this tale of fuming holidaymakers, backtracks, U-turns and accusations of ruining holidays?

How’s your day going? Have you just come out of a tough meeting? Maybe that campaign you have been working on has not generated much coverage.

Did you hear the story about the CEO who posted a picture of himself crying after laying-off two members of staff? Braden Wallake’s LinkedIn post went viral and grabbed the attention of mainstream media.

Price is on everyone’s mind. As the cost-of-living crisis grips and purse strings tighten, we are all looking to find those small savings to help the household budget.

Who should you put in the media spotlight when a crisis happens? Who should explain to the media what went wrong and set out what is happening to improve the situation?

There was a time when business and political activism were separate. Or so we are led to believe by those who tell us companies shouldn’t get involved in politics. Business is business, non-partisan, a bit like the civil service or journalism.

Another week, and yet more stories about what politicians got up to when covid restrictions were in place.

How’s your ‘to do’ list looking? Are you finding you spend too much time in meetings and administration and not enough on your core priorities?

Writing is at the heart of good communication. Think about your job. You are probably writing all the time. You’ve possibly stopped writing to read this

When a crisis strikes, you ideally have about 15 minutes to respond. Some argue you have a maximum of an hour. Others say that at a time when news often breaks on social media, 15 minutes is too long.

A crisis can take many shapes and forms. Each has the potential to generate social media storms, round the clock TV coverage and put brand reputations at risk.