Unexpected chaos in bagging area – How Sainsbury’s handled its IT meltdown
Do you have holding statements on IT issues you can adapt and quickly put out to communicate and try to take control of the narrative? You might need them,
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Do you have holding statements on IT issues you can adapt and quickly put out to communicate and try to take control of the narrative? You might need them,
Read our blog to discover 5 crucial crisis communication lessons
What crisis communication lessons can you learn from the Red Bull Racing crisis? Read our blog to find out.
How confident would you feel leading your comms team through a crisis? Check out this article for expert tips and advice.
What happened when the company CEO lamented the company’s share price in front of journalists? And what can you learn from it?
What happens when a media spokesperson walks out of an interview? And how can you prevent it from happening? Read this blog to find out.
A typo in a Lyft press release told investors the ride-hailing company it expected profit margins to increase at a rate far higher than was real. How did it handle the situation?
Why is the media coverage so often dominated by negative news? It’s a question often asked by delegates during our media training courses. We’ve all seen examples of negative stories going almost instantly viral.
Pitching isn’t easy, is it? It can be hard to know which journalists to target. And it can be even trickier to grab their attention. The good news is journalists want to receive pitches.
What happened when a ‘gotcha’ moment caught a spokesperson off guard in a media interview? And how should you handle this situation
What happens when you repeat the media's negative language in your media interviews? Find out by reading this case study
How did Pontins respond after a watchdog found “multiple instances of race discrimination” in the way it operated? And what crisis comms lessons can you learn from it?
Imagine you've taken to the stage for a crucial business presentation. In front of you are a sea of expectant faces. How are you going to grab and maintain their attention? How can you make your presentation more interesting? How will you ensure your presentation is memorable?
Ever wondered just how important it is to have examples you can use in media interviews? It is something we always stress during our media training courses. You will also have read us go on about it in these blogs.
The biggest fear delegates on our media training courses often have about interviews is being asked difficult questions they don’t know how to answer. It’s an understandable concern. And one that can be overcome with good preparation, confidence and the bridging technique.
Apologies – or the lack of them – never seem to drift too far from the top of the media agenda. Accountability matters whether it is a business or an individual. But all too often, ‘sorry’ seems to be the hardest word to say.
Boeing found itself facing a familiar PR and crisis media management headache at the beginning of 2024. How did it handle it?
The start of 2024 has seen the UK hit by storms and floods. Hundreds of flood warnings have been in place across the country, people have been evacuated from their homes, and others have been left without power.
It didn’t take long to get an early contender for the worst media interview of 2024. And in terms of fallout, it might take some beating. The comments made during a radio interview resulted almost instantly in furious headlines and social media posts.
Body language can make all the difference to the outcome of a presentation. But how do you get it right. Read our expert advice here.
What can you learn from a high-profile interview described as a ‘spectacular own goal’? Discover our thoughts and media training tips in this blog.
Who were this year’s best and worst media interview performers? And what can you learn from them? Read this blog to find out.
10 expert tips from our courses to help you give better presentations
What can you learn from the biggest crises of 2023 and the way they were handled? Find out in this blog