Training by videoconference


Current techniques from today's online news rooms.


Courses designed to meet your exact requirements.


Realistic practice with instant playback, feedback and guidance.


Training delivered by current working journalists.


High quality, studio set-up and advanced video conferencing facilities.


The media landscape has changed dramatically as the coronavirus crisis has intensified.

As social distancing continues, in-person television and radio studio interviews have been replaced by down-the-line interviews, using video channels like Skype and FaceTime and videoconferencing platforms like Microsoft Teams and Zoom. Our online training reflects these changes and prepares spokespeople for the specific challenges they present.

But the skills learnt are also transferrable to post-lockdown media interviews. You’ll still learn crucial media training techniques like bridging and signposting, which are just as important in face-to-face interviews.

Of course, a lot of media training companies are suddenly scrambling to make their training available online, but online training is not something new for us. We have been delivering courses online over the past five years as clients have asked us to train their employees all over the world at the same time.

This has put us in a good place to meet the challenges posed by the coronavirus crisis, as Rebecca Gillick, a senior communications executive at the Institution of Engineering and Technology recently found out.

So, what else makes us different?

  • Since each course is bespoke, we can include elements of crisis communication, message development and testing, presentation skills, leadership communication, social media or communicating better online to help you meet your training aims.

  • We can also adapt course times and session length to delegates’ new home-working environments, challenges and commitments. Our online sessions are typically shorter, with more breaks between face-to-face training and a greater focus on one-to-one coaching.

  • Our brilliant online tutors all have professional video, audio and lighting setups and high-speed internet and they are fully supported by our in-house technical teams who can separately handle the delegate interaction and messaging.

  • Our online courses are typically delivered on Business Zoom or Microsoft Teams platforms, which offer the most advanced video conferencing features. And we use the ‘breakout room’ feature of the video conferencing software to split larger groups for practical sessions. We can also use your own video conferencing software if that is your preference.

  • We know that comms teams often like to observe our training, so we’ve made sure you can dip in and out of the online training at your convenience. And rest assured, you will still receive our detailed written feedback on each delegate a few days after the training has been completed.

  • As well as being able to access their broadcast interviews from the training and tutor feedback through our secure library, delegates are also supported by a range of ‘out the classroom’ learning materials, including short videos presented by our tutors and eBooks specific to your sector. This helps to ensure they continue to develop after the course.

Here's what Matt Brocklehurst a branch transformation manager, from Nationwide, had to say after taking part in a recent Media First online presentations skills training course.

We’ve always believed that communication training courses should be more than just a training day. And the same is true for our online courses.


and see how our bespoke online training can help you

A great day with Media First. I learnt so many tips and tricks when being interviewed from print and radio to live TV, but also how to deal with being interviewed on video platforms like Zoom and Skype. While we're in this situation of social distancing it's really key how we learn to adapt to this new environment.

— Mamta Singhal, Commercialisation manager in the fast moving consumer goods sector and IET Council member

Our Clients

We have a huge amount of experience in over 40 different sectors such as automotive, charity, finance, healthcare, manufacturing, pharmaceutical, retail, travel and many more. Here is a small selection of our clients.

Media Skills Training, Spokesperson training — 28 April 2020 by James White

Is online media training really effective?

Media Skills Training, Spokesperson training, TV interview skills — 4 May 2020 by James White

The media interviews that have stood out so far during the coronavirus crisis

General media skills, Presentation skills — 14 May 2020 by James White

Just because you Zoom, doesn’t mean you should

We’re all using it. Zoom has provided something of a lifeline during the coronavirus crisis, not just for businesses working remotely, but families and friends as well. Prime Minister Boris Johnson…

Sian Jones

A professional TV news anchor and host, Siân is highly experienced as a presentations, media and communications trainer.

Chris Maughan

Chris is a highly respected sports reporter, presenter and producer and has a wealth of experience after more than 20 years with ITV in the south of England.

Keme Nzerem

Keme is an award-winning news and current affairs television correspondent and presenter who has worked for Channel 4 News and ITV News for two decades.

Paul Brennan

Paul has more than twenty years' experience as a reporter, producer and presenter cross regional and network newsrooms for the BBC, ITV and Five News.

Our Training Team

Our courses are delivered by current working journalists, along with PR and communications professionals - all of whom are expert and experienced trainers.