Identify and practice the communication style that works for you.
Courses are designed to meet your exact requirements.
Our courses are realistic, practical, demanding, fun and effective.
We do not create media trained talking robots.
Courses can be delivered wherever and whenever suits you.
Crisis tends to strike when it’s least expected, but this doesn’t mean that you can’t be prepared. After all, when the worst happens the way in which you communicate with the media is often critical to emerging with reputations intact.
If handled well it’s certainly possible to ride out a crisis largely unscathed. Equally, a long list of brands will testify that it’s all too easy to get it wrong when faced with unprecedented media interest and public hunger for information.
Our practical and realistic crisis communications training, which can be delivered face-to-face or online, gives organisations the practical tools and confidence to come through a potential reputational crisis even stronger.
From developing and delivering holding statements, handling impromptu doorstep interviews, organising effective press conferences and dealing with the barrage of media requests, we’ll show you how to communicate effectively, regularly and with empathy through the storm.
We’ll work with you to develop tailored role play scenarios to reflect the real-world challenges you will face. Then, led by our team of working journalists, you’ll discover our unique, tried and tested approach.
As the realistic scenario develops you’ll gain the communication skills and confidence to remain compassionate, authoritative and in control as the media descends.
Whether the training is for your senior management or your communications team our range of crisis management courses will help you prepare for the unexpected.
As we’ve come to expect from media First, their contribution was incredibly professional, well thought out and extremely well executed. The expertise of their journalists really helped our fictitious scenario come alive and provided some valuable lessons which we have been able to fit directly into our future planned crisis response.
We have a huge amount of experience in over 40 different sectors such as automotive, charity, finance, healthcare, manufacturing, pharmaceutical, retail, travel and many more. Here is a small selection of our clients.SEE ALL