General media skills — 5 August by James White

Out of the office forever? How to communicate with a long-term remote workforce

How would you feel about working from home until the summer of next year? That idea may fill you with dread if you’ve been longing for a return to the office. Others may have adapted to this new way…

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Spokesperson training, General media skills — 3 August by James White

What skills should the Prime Minister be looking for in his new spokesperson?

Crisis management, General media skills — 29 July by James White

We’ve been tracking the Garmin crisis – here are the lessons you can learn from it

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General media skills, Radio interview skills, Spokesperson training — 27 July by James White

How would you react if a journalist questioned your approach to an interview?

Imagine a journalist turning around to you or your spokesperson mid-interview and asking ‘why are you answering the questions like that?’. Of course, if you had recently had some media training with…

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General media skills, TV interview skills, Spokesperson training — 22 July by James White

What you can learn from an interview the journalist described as a 'car crash'

One day we are looking at the problems Huawei is facing in media interviews and the next we are analysing an interview about turning grouse moor into a nature reserve. Two hugely different issues,…

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Crisis management, TV interview skills, Media Skills Training — 20 July by James White

Huawei and the question that keeps tying its spokespeople in knots

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Crisis management, General media skills —  15 July by James White

Why this crisis response left us with a frown

Spokesperson training, General media skills —  13 July by James White

What you can learn from the response that went viral

Crisis management, General media skills —  8 July by James White

Why the next stage of coronavirus recovery means you must update your crisis plans now

The lockdown is gradually easing and more of normal life is slowly returning. Many businesses either have teams already back in the workplace or are planning for a safe return in the coming weeks…

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