What does it feel like to be on a media training course?
Have you ever wondered what it feels like to take part in one of our media training courses? Well, one of our clients, Lymphoma Action, allowed us to shadow their course so that others could see how…
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3 communication lessons from the story of the onions that were too hot for Facebook
Browse our library of free downloadable content. Our magazine and eBooks are packed with tips and advice to help you communicate better.VIEW ALL
Has Tesla taken a wrong turn with its new approach to media relations?
How about this for an approach to dealing with journalists – don’t deal with them at all? If that seems odd – and perhaps something you would not expect to read in this media training blog – it is…
What can we learn from the social media crisis that grabbed the headlines?
When people think about the causes of a crisis, they typically consider things like fatal accidents and catastrophic incidents. But sometimes a crisis can be caused by something as simple as a…
Spokesman shows the power of passion with attention-grabbing interview
What can you learn from this five-minute apology?
A good apology can go along way to salvaging a reputation during a crisis. But, as regular readers of this blog will know, not all apologies are created equally. Many fail to hit the mark and…