Doughnut saga turns into sweet PR success story
Have you heard the story about a doughnut company which almost turned a human-interest story into a reputational disaster but ultimately enjoyed the sweet taste of PR success? Krispy Kreme has…
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Spokesperson endures empty chair humiliation
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How to respond to the threat of a social media boycott
If you’ve been on social media recently, chances are you may have seen posts calling for a boycott of a particular brand. #Boycott has become an increasingly popular way of consumers showing their…
Angry response to question results in own goal
With yet another general election on the horizon, you might have expected us to feature an interview given by a politician in today's media training blog. They are certainly filling the airwaves…
The leadership communication lessons you can learn from Zuckerberg's latest grilling
How to handle audience questions during your presentation
Presentations can be scary. And one of the parts that frightens people the most is answering questions from the audience. On our presentations skills training courses, we often find that delegates…