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The row (and broom) that swept away the message
Browse our library of free downloadable content. Our magazine and eBooks are packed with tips and advice to help you communicate better.VIEW ALL
What you can learn from these latest off-the-cuff gaffes
Two meetings, two gaffes and two resignations. The Tokyo Olympics and KPMG have found themselves firmly in the media spotlight in the past few weeks after bosses made ill-judged comments. And the…
Lessons from tweet that showed the recipe for social media success
Now, we could bring you our thoughts on the latest high-profile media interview. But then we thought it would be much better if we took a look at the story that got Britain talking – whether…
5 expertly handled crisis incidents and the lessons you can learn from them
What the world's worst Zoom meeting can teach us about a story being newsworthy
Spokesperson shows how to give your media interviews a shot in the arm
We love it when we hear and see excellent interviews we can highlight in this media training blog. There is always plenty that can be learnt from watching other spokespeople – one reason we…