Guide Dogs

Media First's team of tutors never fail to get the most out of our spokespeople which in turn offers us, the communications team, the reassurance we need when putting people forward for interview. We've used Media First for a variety of courses and no matter what seniority the delegates are the course is always well tailored, effective and enjoyable.

—Louise Robertshaw, Head of Communications and Campaigns, The Guide Dogs for the Blind Association

Open testimonial

Equifax

The Media First trainers pitched our training day perfectly: there was a good balance of ‘theory’ and practical and the interview sessions really made sense in putting into practice what we had learnt and understood. They were also so positive, enthusiastic and constructive in their feedback which was great. We really felt that the day was built around our individual requirements, skills and needs. It didn’t feel like a ‘template’ day rolled out and made to fit.

—Anna Perkins, Marketing Communications Manager, Equifax

Open testimonial

Barclaycard

Media First has provided Barclaycard with media training since 1997.  In that time, it has delivered first class support to senior executives. The use of professional studios and journalists gives participants a real flavour and understanding of the media world and what journalists are after.  The comments we receive back from our staff tell us this is one of the most beneficial training courses they attend.

—Mark Gonnella, Director of External Affairs, Barclaycard

Open testimonial

Cancer Research UK

Media First has provided excellent training for our spokespeople at Cancer Research UK. The trainers are experienced journalists and broadcasters who explain how TV, radio and newspapers work and demonstrate the best ways of getting our messages successfully across in a wide range of media outlets.

—Sally Staples, Senior Press Office Manager, Cancer Research UK

Open testimonial

Vodafone

Media First has worked closely with Vodafone to deliver high-quality bespoke training for several years.  The attendees have without exception found their training to be useful and relevant when dealing with the media.

—Libby Pritchard, Senior Public Relations Manager, Vodafone

Open testimonial

The Royal British Legion

The Media First team are always so helpful and accommodating. They take pride in fully understanding individual and organisational needs and make sure that the intervention they recommend and supply meets those needs. I would have no hesitation in recommending Media First.

—Scott Pawsey, Senior Learning and Development Officer at The Royal British Legion

Open testimonial

Buckinghamshire CC

The help, flexibility and professionalism of Media First ensured our first tailored media training programme was a complete success. The feedback from those who attended was extremely positive, particularly for the two Media First trainers who ran both a challenging but supportive day. Post-event feedback and individual video footage was also very comprehensive. Media First are now helping us with other Communications training needs tailored to our specific requirements.

—Aidan Shutter, Media & PR, Buckinghamshire County Council

Open testimonial

Nationwide

Media First offer a professional service and always tailor their courses to our specific needs. Their trainers are active journalists which makes these practical sessions as close to real life as possible. We always have a good experience.

—Stuart Williamson, Head of Media Relations (Corporate), Nationwide Building Society

Read case study

NHS

Media First delivered a tailored training session for our leadership team. The trainers were of a high calibre and the session was pitched well for a senior audience. It was a good mix of practical, hands-on exposure to media situations, with well-judged and precise feedback to the delegates.

—Anna Thame, Head of External Affairs and Communications, Hampshire Hospital NHS Foundation Trust

Open testimonial

London Stansted Airport

As always, the course was excellent. The trainers did a great job keeping the pace and energy levels up and all the participants really enjoyed learning new skills – I now look forward to getting them in front of the camera/microphone!

—Mark Davison, Head of Media Relations, Stansted Airport

Open testimonial

Chelsea FC

We’re pleased to be into our fourth season of media training with Media First. The training really helps to remove some of the fear and apprehension our young players have about talking to external journalists, and it gives them the key skills they need to prepare for and give a more confident, professional interview. The players have grown in confidence and we’ve seen a huge improvement in their communication skills all round as a result.

—Chelsea FC

Open testimonial

BP

Absolutely superb training. I've been on two of their courses, and both times got a huge amount from it. The first moment the microphone came out I was terrified, but by the end of the day I felt confident handling even the most obstructive and confrontational journalist. The learnings can be used in so many other fields as well, like giving presentations, that this training is invaluable.

—Paul Smith, Head of Strategy & Business Development, BP

Open testimonial

Ikea

The key strength of Media First's training is the organised and prompt response to queries and requests and having good freelance journalists on their database of trainers. The training is highly effective and good value for money.  As a result of the training we have done with Media First, we have had some great national articles and radio broadcasts and have a more confident team of spokespeople.

—Lois Blenkinsop, Country PR and Internal Communications Manager, IKEA

Open testimonial

Bayer

Bayer has been working with Media First for over 12 years. Their training has given our people the skills and confidence to be able to handle any kind of interview successfully. The calibre of journalists has always had a positive impact on our attendees and they have all enjoyed the highly practical approach of learning different interview techniques.

—Steve Painter, Head of Corporate Communications, Bayer UK & Ireland

Open testimonial

Simplyhealth

From the moment this realistic crisis scenario test went live the comms team were fielding an increasing barrage of journalist requests, issuing statements, briefing spokespeople and arranging interviews, with the pressure increasing through the day as Media First sent us news reports and TV interviews that took the crisis in different directions. The feedback Media First have given us has been invaluable and we have already sharpened up our processes as a result.

—Caroline Sharp, Head of Communications, Simplyhealth

Open testimonial

Thames Water

Media First was extremely professional with lots of effort providing scenarios, They helped me stop being a rabbit in the headlights, to stay on message and understand how the media works. I was fortunate to put this to use with a very challenging radio interview on the BBC. I felt pleased with the outcome and cannot stress enough how much the training helped me keep control of the situation.

—Matthew Rowlatt, Head of Networks, Thames Water

Open testimonial

East Midland Trains

I had planned to just be there at the start and finish of the course, but I found it so interesting that I couldn't tear myself away. The two trainers were absolute professionals and we couldn't have wished for a better pair of trainers. They helped to put everybody at ease and really added some fun to what was quite a tiring day for the participants! Thanks so much for delivering such a great course.

—Emma Knight, Senior Group Communications Manager, East Midlands Trains

Open testimonial

Boyes Turner

Media First provided us with an excellent service from the outset, guiding us through the creation of our first video as a firm and reassuring us with their capable management of the entire filming and production process. We wouldn’t hesitate to recommend their services to others looking to produce quality video in a timely and cost effective manner with an end result which far exceeded our expectations.

—Jo Cooper, Digital Marketing Executive, Boyes Turner

Open testimonial

Scottish and Southern Energy

Thank you so much for organising the media training for our group. We were delighted with it, and agree it is one of the most valuable experiences we have had in terms of training for our job.

—Sharron Miller McKenzie , Press Office Manager, Scottish and Southern Energy Plc

Open testimonial

UCAS

Media First provided an excellent day of bespoke media training for our Communications team. The trainers on the day were fantastic, their experience shone through and all of the team came away with increased confidence in not only speaking to the media, but also in public speaking.

—James Durant, Press and Public Affairs Officer, UCAS

Open testimonial

Dogs Trust

Thank you so much for organising the media training. We were delighted with it, and agree it is one of the most valuable experiences we have had in terms of training for our job. The whole group was enthused and you could see them 'growing' in front of your eyes on the day. I personally was delighted to find the trainers were journalists who are truly at the top of their game. A truly unforgettable day.

—Krystyna McGrath, Press Officer, The Dogs Trust

Open testimonial

Fire Industry Association

I recently did a full day of presentation skills and tailored media training at Media First's studio. It was full-on but well worth it. My colleagues and I found the trainer's constructive advice very useful. It's great to have media training from an experienced broadcast journalist so that I have a better idea of how it all works and would know how to properly brief someone before appearing on the TV or radio. Highly recommended.

—Monica Keats, Marketing Communications Executive, Fire Industry Association

Open testimonial

Wessex AHSN

Media First was recommended to us by one of our member organisations. We all had the opportunity to learn and practice skills and while everyone was exhausted by the end of the day, we all felt it was extremely valuable in terms of dealing with the media in the future. Being taught by working journalists was very beneficial and having an account and administration team on hand made the whole process very smooth.

—Martin Stephens, Chief Executive, Wessex Academic Health Science Network

Read case study

Arup

Just wanted to say a huge thank you for organising the media training today, it was genuinely amazing and incredibly helpful. I was absolutely terrified this morning about doing it and somehow ended up really enjoying the day immensely. Thanks again, one of the best courses I've done to date in Arup.

—Paul Kirk, Associate Director, ARUP

Open testimonial

MET Office

We have been working with Media First for eight years and in that time they have consistently provided courses of the highest quality. They understand exactly what we need and have an outstanding calibre of tutors to deliver the training. All our staff who have been on their sessions have rated them with top marks for overall satisfaction with the quality and content of the session.

—Dan Williams, Press Officer, Met Office

Open testimonial

PWC

Everything a good course should be: punchy, relevant, safe environment, good practical tips, learning by doing.

—Eric Morrison, Senior Consultant, PwC

Open testimonial

Veolia

We have been working with Media First since 2004. In that time they have always provided us with first class media training. Their tutors are excellent and their practical approach to the sessions means that all of our spokespeople are properly prepared for any media interview. In my opinion they are the best in the business.

—Paula Campbell, Director of Communications & Marketing, Veoila

Open testimonial

AGEAS

I've just sent my second lot of 'volunteers' for training with Media First, and once again they absolutely loved it, albeit absolutely shattered by the end of it. Thoroughly recommend Media First for all media training.

—Lucy Pope, Consumer Communications Manager, Ageas (UK)

Open testimonial

Youth Sports Trust

Media First has always offered us a professional media training service that has benefited both our senior staff and more junior members of the organisation. We have used them on a number of occasions and their training has boosted the confidence of those within our organisation in dealing with media interviews. I would have no hesitation in recommending Media First for either their expertise as videographers or as communications trainers.

—Lee Murphy, Media Relations Manager, Youth Sport Trust

Open testimonial

Virtual College

Having previously worked with Media First we knew they had an understanding of our past and present programmes and could transfer this to design and deliver a course for learning at all levels that would really help hone and develop communication skills. Our programme team found the attention to detail during and after the training extremely helpful and reassuring and also particularly welcomed the post event individual written feedback reports and video footage.

—Ruth Lloyd, Programme Manager, Virtual College

Read case study

Oxford Fire & Rescue Service

We all found the experience of training with Media First to be realistic, challenging and ultimately very beneficial for the future. The use of real journalists and reporters enabled us to be put on the spot, think on our feet and to learn the ‘tricks of the trade’ from those employing them on a daily basis. Overall, we found Media First very responsive to our needs and they provided a first-class training day that everyone found very beneficial.

—John Lloyd, Service Support Manager, OFRS

Open testimonial

Flybe

Flybe has worked with Media First over the last five years and I would have no hesitation in recommending them. The range of experienced journalists who work for them means that the media training delivered is relevant, up to date and above all, challenging – in short, everything you’d want from an external provider.

—Niall Duffy, Head of PR and Public Affairs, Flybe

Open testimonial

Bristol City Council

The media training we received from Media First was excellent. It was highly practical, current and realistic. The focus on people over processes shone through and my team came away feeling more confident, able and willing to face the media.

—Mareike Schmidt, Strategic Energy Programme Manager, Bristol City Council

Open testimonial

Arcadis

Media First have delivered bespoke training courses for a number of our spokespeople and I wouldn’t hesitate to use them again. From the level of pre-course preparation to the quality of the trainers and detailed follow-up, their training has been integral to equipping our spokespeople with the necessary skills and confidence to convey their key messages accurately and concisely to a wider audience. We thoroughly enjoyed the sessions and have seen such a positive response.

—Chris Wiggan, Head of Corporate Communications, Arcadis

Open testimonial

NCP

The course was bespoke, the trainers were exceptional, and I especially appreciated how closely they worked with me to deliver the course and results that I needed. They have made my client feel more prepared and confident in front of the press, and we're already planning the next day of intense training after NCP said that they wanted to do it all over again! Great results, thanks very much. You have made a PR person very happy!

—Michelle McCarthy, Managing Director, Voicebox PR

Open testimonial

Islington Council

The Media First team are always so helpful and accommodating. They take pride in fully understanding individual and organisational needs and make sure that the intervention they recommend / supply meets those needs. I would have no hesitation in recommending Media First.

—Scott Pawsey, Workforce Development, Islington Council

Open testimonial

Lloyds Register

We enjoyed the course very much and learned a lot from it. Simon was very good as he took us through the points we needed to consider in order to get the most from an interview. He gave us good pointers on how to frame our story, where to start and how to catch the reader’s interest. He helped us all to realise that we could actually write something interesting.

—Saadia John, Be the Change Co-ordinator, Lloyd’s Register

Open testimonial

Naomi Riches, Gold Medallist

Having been in the spotlight with Para-Rowing for many years I jumped at the chance to get properly media trained. What I found most useful was learning the potential traps you can fall into when being interviewed and the different styles you need to adopt for print, radio and TV. It was an informative, full on day but it was also fun and fully interactive and I now feel much better equipped when going into media situations.

—Naomi Riches, British Rower and winner of Gold medal winner at the 2012 Summer Paralympics

Open testimonial

Royal Botanic Gardens, Kew

We were pleased with the way Media First worked with us to create a scenario which challenged us on a number of different levels. The fast-paced nature of the scenario gave us insight into how we work as a team under pressure, and the way that Media First’s journalists responded in real-time to our response made if feel as genuine as possible and was useful for us as we plan for the future.

—Kew Gardens Executive Team

Read case study

South Staffs Water

We find Media First’s training extremely helpful and our team felt more confident and better equipped to deal with the media after we left the training session. The tutors were again amazing and they delivered against the objectives for the course, providing simple tools to remember the techniques taught during the practical interviews.

—Elena Mexa, Head of Communications

Open testimonial

General Medical Council

I find facilitators at Media First are honest yet constructive – this may be tough for the delegates to hear yet it’s critical to their development and future success. There’s little value to investing in a course where delegates are not given advice on what they should work on or improve. I think the delegates appreciate getting genuine feedback which isn’t all positive. It provides clarity and direction on their development journey.

—Amanda Leonard-Embury (ACIPD), Learning & Organisational Development Manager, GMC Master Coach

Open testimonial

Airbus

Media First provided a tailored programme specific to our requirements, delivered by a team of experienced professionals. Media First provided constructive advice throughout the training, with significant improvements noted throughout the course. Facilitation of our course requirements was excellent prior to, during and after the event with well-structured course delivery and post course feedback.

—Martin, Weeks, General Manager,Airbus Defence and Space Ltd (UAE)

Open testimonial

QuinetiQ

Media First' were outstanding in delivering really good, qualitative training to our senior managers. It was delivered by journalists who are 'hands on' on a day to day basis. The content of the day was tailored to our needs and left the senior managers with an experience they enjoyed, and importantly learned valuable lessons when confronted by the real media.

—Mark Clark, UK Media Relations Manager at QinetiQ

Open testimonial

BAM Construct UK

Media First’s approach was thoroughly professional. They took time to understand our needs, and delivered admirably, giving us tools to work with afterwards. The trainers built our confidence and gave us some fantastic tips, leading to us feeling far more confident in our abilities.  The training was of high quality and our skills undoubtedly developed under the superb guidance of the trainers.  We would have no hesitation in recommending them to others.

—Andrea Singh, HR Director

Open testimonial