Why your internal business policies are becoming a reputational threat (and what you can do about it)
The NHS, United Airlines, Carhartt, Next, Ocado, Morrisons – these are just some of the big-name brands that have found themselves walking a reputational tightrope as companies are increasingly drawn…
6 crisis communications disasters - and what you can learn from them
Crises come in all shapes and sizes. Some may be caused by loss of life or significant injuries, while others may be less dramatic such as a large data loss. But they all have the potential to…
9 new crisis communication rules
The nature of crisis communications is changing. The rise of technology has not only increased the immediacy of news but also given more power to people in terms of how and where they consume that…