Crisis management, General media skills, Social media —  4 November 2020 by Adam Fisher

How an interview from a former boss created a crisis

On our crisis communication courses, we talk to delegates about the importance of understanding their organisation’s vulnerabilities and trying to anticipate what could place it at the centre of a…

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Crisis management, General media skills, Social media —  3 February 2020 by Adam Fisher

Kobe Bryant and the haste for news during a crisis

General media skills, Social media —  22 May 2019 by Adam Fisher

Expensive mistake results in priceless publicity

Social media, General media skills —  14 September 2018 by Adam Fisher

Branson’s tweet lands him in a PR pickle

General media skills, Spokesperson training, Social media —  16 March 2017 by Adam Fisher

Lessons from the media interview we just can’t stop watching

Social media, General media skills, Crisis management —  11 January 2017 by Adam Fisher

Has ‘sorry’ become an overused word?

Elton John once sang that ‘sorry seems to be the hardest word’, but if you look at the social media accounts of transport companies it seems all too often to be the first thing they say. This year…

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Social media, General media skills —  9 January 2017 by Adam Fisher

Social media training: Controversial post gets people talking

Who do you think of when asked which companies and organisations produce edgy and innovative social media content? There are certain well-known brands that always seem to come up when we ask this…

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General media skills, Spokesperson training, Crisis management, Social media —  21 December 2016 by Adam Fisher

The worst PR fails of 2016

Crisis management, General media skills, Social media —  11 July 2016 by Adam Fisher

Six things you must focus on during a crisis