Crisis management, Social media —  15 July by Adam Fisher

Employee tweet puts company in the spotlight

On our crisis communication courses, we often spend time looking at the potential causes of a crisis. It is pretty rare for employee social media activity to be put forward as a potential…

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Media Skills Training, Social media, Crisis management, General media skills —  8 July by Adam Fisher

Naming disaster sees launch trend for all the wrong reasons

Social media, Crisis management —  1 July by Adam Fisher

What can you learn from the apology that went viral?

Social media, General media skills, Media Skills Training —  27 April by Adam Fisher

Caterpillar conflict: What can we learn from the legal battle gripping the nation?

Crisis management, Social media —  11 March by Adam Fisher

Burger King and PR guru highlight risks of setting out to be controversial on social media

Social media, Media Skills Training —  16 February by Adam Fisher

Lessons from tweet that showed the recipe for social media success

Now, we could bring you our thoughts on the latest high-profile media interview. But then we thought it would be much better if we took a look at the story that got Britain talking – whether…

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Crisis management, Social media —  9 November 2020 by Adam Fisher

How damaging could citizen journalism be for your brand?

On our crisis communication training courses, we often talk about how smartphones have given people the power to be reporters. They can record footage on their phones, post it on social media - or…

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Crisis management, General media skills, Social media —  4 November 2020 by Adam Fisher

How an interview from a former boss created a crisis

Crisis management, Social media —  7 October 2020 by Adam Fisher

What can we learn from the social media crisis that grabbed the headlines?