Social media, Crisis management —
26 February by Adam Fisher
Yorkshire Tea produces ‘proper’ response to a social media storm
On the face of it, it should have been a pretty innocuous photo. But when new chancellor Rishi Sunak posted a picture of himself making a round of hot drinks for his team, alongside a large bag of…
Crisis management, Social media —
30 September 2019 by Adam Fisher
What crisis comms pros can learn from this amateur spokesperson
It can be challenging sometimes to find much in the news that isn’t related to Brexit. But after some extensive research, we found a remarkable story with clear lessons for anyone facing a…
Crisis management, Social media —
7 August 2019 by Adam Fisher
Misjudged response triggers social media storm
How would you respond if a photo which could be potentially damaging to your organisation was posted on social media? Would you request the picture was taken down? Well, that was the action taken…
