Crisis management, Social media —  15 March by Adam Fisher

What can brands learn from the Twitter bot havoc?

Household brands, universities, healthcare providers, charities, football clubs and government departments were just some of the organisations that found their social media posts taken to task as a…


Social media, Crisis management, Media Skills Training —  17 February by Adam Fisher

Should you be doing social media like Ryanair?

Media Skills Training, Spokesperson training, Social media —  14 October 2021 by Adam Fisher

Squid Game, road signs and why you should consider newsjacking

Social media, Crisis management —  10 August 2021 by Adam Fisher

How would your organisation handle a social media pile-on?

Crisis management, Social media —  15 July 2021 by Adam Fisher

Employee tweet puts company in the spotlight

Media Skills Training, Social media, Crisis management, General media skills —  8 July 2021 by Adam Fisher

Naming disaster sees launch trend for all the wrong reasons

Imagine being a new start-up and almost immediately finding yourself trending on social media. Not only that, but you generate coverage in the Financial Times and Daily Mail. Sounds great,…


Social media, Crisis management —  1 July 2021 by Adam Fisher

What can you learn from the apology that went viral?

Apologies are tricky. Regular readers of our crisis communication and social media training blogs will know there have been plenty of recent examples of apologies that have fallen short of the…


Social media, General media skills, Media Skills Training —  27 April 2021 by Adam Fisher

Caterpillar conflict: What can we learn from the legal battle gripping the nation?

Crisis management, Social media —  11 March 2021 by Adam Fisher

Burger King and PR guru highlight risks of setting out to be controversial on social media