The police boss and the mic drop moment
Imagine you are in crisis media management mode. As the head of your organisation leaves your offices, they are greeted by reporters firing questions. How would they respond? Could they calmly cope…
What you can learn from how one boss announced the loss of 390 jobs
Announcing a reduction to your workforce is a daunting and unpleasant challenge for any leader and organisation. It is even harder if just a couple of months earlier you had promised those same…
CEO shows how not to deliver bad news during a remote interview
It is not often a spokesperson feels the need to apologise after a media interview. But that is what one chief executive did after his TV performance was met with damaging headlines and a social…