How can you better handle difficult conversations?
Nobody likes having difficult conversations. A recent survey showed more than 80 per cent of employees procrastinate on necessary but difficult conversations. Around 25 per cent of those who took…
How to make your online meeting a success
Chances are you are reading this at home. As the coronavirus crisis intensifies, we are all adapting to a new way of working. For some, this will be a relatively straightforward transition. But for…
The body language lessons you can learn from the image of the week
Think back over the last week and there is probably one image which sticks in your mind. Yes, Jacob Rees-Mogg’s horizontal posture during a crunch political debate has attracted widespread…
Nine more phrases which could ruin your presentation
Think back over the presentations you have sat through recently. You’ve probably heard someone say, ‘excuse me if I seem nervous’, ‘I haven’t had a lot of time to prepare’, or perhaps ‘you probably…