Crisis management, General media skills —  6 August by Adam Fisher

Who gets the medals for these Olympic apologies?

The Paris Olympics are serving up plenty of thrills and spills. But amid the attention-grabbing action and heart-stopping moments, there has been a lot of apologising. We’ve seen apologies for…

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Crisis management, General media skills —  16 November 2023 by Adam Fisher

Does the ‘war on woke’ make you worry about communicating positive change?

Crisis management, General media skills —  1 August 2023 by Adam Fisher

The crisis communication lessons you can learn from the Coutts saga (and what it tells us about ‘woke’ brands)

Crisis management, General media skills —  2 May 2023 by Adam Fisher

When bosses go viral (and not in a good way)

Crisis management, General media skills —  6 April 2023 by Adam Fisher

The best of this year’s April Fools’ stunts (and the brand that found itself apologising)

Crisis management, General media skills —  7 March 2023 by Adam Fisher

What happens when you lose control of the narrative during a crisis?

One of the best ways to prepare for a crisis can be to learn from how others handled the spotlight. That can be particularly tough when a crisis is based on human tragedy. The Nicola Bulley case…

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Crisis management, General media skills —  2 March 2023 by Adam Fisher

Should you use ChatGPT in your crisis communication?

The is a lot of buzz about ChatGPT. The artificial intelligence chatbot - trained to interact in a conversational way - is already being put to the test in everything from writing articles and songs…

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General media skills, Crisis management —  9 February 2023 by Adam Fisher

Managing the mental well-being of your comms and media team

Crisis management, General media skills —  15 September 2022 by Adam Fisher

Center Parcs and the ‘mark of respect’ PR disaster