Crisis management, General media skills —  11 November 2020 by Adam Fisher

Rake news: The story that shows you never know when you could find yourself in the media spotlight

One day you are a local business and the next you are the most famous landscaping company in the world. Four Seasons Total Landscaping found it itself at the centre of the media spotlight and making…

READ MORE 

Crisis management, General media skills, Social media —  4 November 2020 by Adam Fisher

How an interview from a former boss created a crisis

General media skills, Spokesperson training, Crisis management —  14 October 2020 by Adam Fisher

3 communication lessons from the story of the onions that were too hot for Facebook

General media skills, Media Skills Training, Crisis management —  12 October 2020 by Adam Fisher

Has Tesla taken a wrong turn with its new approach to media relations?

Crisis management, General media skills —  23 September 2020 by James White

What can you learn from this five-minute apology?

General media skills, Spokesperson training, Radio interview skills, Crisis management —  12 August 2020 by James White

Was the statement a journalist threw in the bin really that bad?

“Guff.” That was the verdict of one journalist on a statement he was handed when a company refused to make a spokesperson available. Not only that, but he screwed it up and lobbed it in the…

READ MORE 

Crisis management, General media skills —  29 July 2020 by James White

We’ve been tracking the Garmin crisis – here are the lessons you can learn from it

Do you have a Garmin watch? If you don’t, you probably know someone who uses the GPS and fitness tracking equipment. And, in that case, you’ll no doubt be aware that many of its services have been…

READ MORE 

Crisis management, General media skills —  15 July 2020 by James White

Why this crisis response left us with a frown

Crisis management, General media skills —  8 July 2020 by James White

Why the next stage of coronavirus recovery means you must update your crisis plans now