Crisis management, Social media —  15 July by Adam Fisher

Employee tweet puts company in the spotlight

On our crisis communication courses, we often spend time looking at the potential causes of a crisis. It is pretty rare for employee social media activity to be put forward as a potential…


Media Skills Training, Social media, Crisis management, General media skills —  8 July by Adam Fisher

Naming disaster sees launch trend for all the wrong reasons

Social media, Crisis management —  1 July by Adam Fisher

What can you learn from the apology that went viral?

Crisis management —  15 June by Adam Fisher

What can other organisations learn from BrewDog’s sobering social media storm?

Crisis management —  4 May by Adam Fisher

BMA's head of news and media relations shares lessons from a year-long crisis

Crisis management, General media skills —  22 April by Adam Fisher

Crisis lessons from football's spectacular own goal

Just when you wondered if our divided nation could ever be united again, football found a way of bringing everyone together. The plans for a so-called European Super League – supposedly designed to…


Crisis management —  15 April by Adam Fisher

How can you ensure your crisis responses are seen by the media and your customers?

When your organisation is facing a crisis, good communication is crucial. Do it well and it can reduce fear and uncertainty and gain some control of the story. But how do you ensure your customers,…


Crisis management, General media skills —  13 April by Adam Fisher

Has the Co-op put its reputation at risk?

Media Skills Training, Presentation skills, Crisis management —  6 April by Adam Fisher

How can you make the most of your online training?