Crisis management —  4 May by Adam Fisher

BMA's head of news and media relations shares lessons from a year-long crisis


Crisis management, General media skills —  22 April by Adam Fisher

Crisis lessons from football's spectacular own goal

Crisis management —  15 April by Adam Fisher

How can you ensure your crisis responses are seen by the media and your customers?

Crisis management, General media skills —  13 April by Adam Fisher

Has the Co-op put its reputation at risk?

Media Skills Training, Presentation skills, Crisis management —  6 April by Adam Fisher

How can you make the most of your online training?

Crisis management, Media Skills Training —  23 March by Adam Fisher

The story of ‘inhumane’ working conditions and the missing factors in the response

We have said many times in this blog that a crisis media management incident can come in different forms. Perhaps one of more overlooked causes is employees complaining about their working…


Crisis management, Social media —  11 March by Adam Fisher

Burger King and PR guru highlight risks of setting out to be controversial on social media

March is shaping up to be quite the month for crisis communication case studies. Already we have seen a high-profile horse racing trainer’s career disintegrate after a horrific picture emerged of…


Crisis management —  4 March by Adam Fisher

The picture that went viral and destroyed a reputation

Crisis management —  2 March by Adam Fisher

5 poorly handled crisis incidents and the lessons you can learn from them