Crisis management —  19 May by Adam Fisher

Steps you can take now to ensure you respond quickly during a crisis

When a crisis strikes, you ideally have about 15 minutes to respond. Some argue you have a maximum of an hour. Others say that at a time when news often breaks on social media, 15 minutes is too…

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Crisis management —  10 May by Adam Fisher

What can we learn about crisis comms from ‘beergate’?

Crisis management, General media skills —  3 May by Adam Fisher

Tools and techniques to help comms pros (and others) better manage their time

Crisis management —  14 April by Adam Fisher

14 types of crises your organisation could face

Crisis management —  22 March by Adam Fisher

How P&O Ferries sunk its reputation (and the crisis communication lessons you can learn from it)

Crisis management —  17 March by Adam Fisher

We need to talk about Wilko

There’s nothing more meaningless than an insincere apology. And we have seen plenty of them already this year. So, when Wilko found itself in the media spotlight this week because of “reckless”…

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Crisis management, Social media —  15 March by Adam Fisher

What can brands learn from the Twitter bot havoc?

Household brands, universities, healthcare providers, charities, football clubs and government departments were just some of the organisations that found their social media posts taken to task as a…

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Crisis management —  10 March by Adam Fisher

Is the death of Queen Elizabeth in your crisis communication plan?

Crisis management —  3 March by Adam Fisher

Ill-timed dancing cowboy puts brand in spotlight