Media Skills Training, Crisis management, Spokesperson training —  9 June by James White

What you can learn from how one boss announced the loss of 390 jobs

Announcing a reduction to your workforce is a daunting and unpleasant challenge for any leader and organisation. It is even harder if just a couple of months earlier you had promised those same…

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Crisis management, Media Skills Training —  1 June by James White

6 crisis media management lessons from the Cummings saga

Media Skills Training, Spokesperson training, Crisis management —  26 May by James White

CEO shows how not to deliver bad news during a remote interview

Media Skills Training, Spokesperson training, Crisis management —  20 May by James White

Gove’s guarantee gaffe and how to handle this tricky question

Crisis management —  18 May by James White

8 tips for communicating with your teams effectively during the coronavirus crisis

Crisis management, General media skills —  13 May by James White

The ‘Stay Alert’ fail and how to create an effective message

You probably don’t need us to tell you that the government’s latest coronavirus messaging has been met with a chorus of disapproval. Not only has there been a huge backlash on social media and in…

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Crisis management —  11 May by James White

How a brand's good intentions triggered a reputational crisis

During this time of global crisis, many brands have been thinking of ways they can help out and show social responsibility. Nike, for example, recently announced it was donating 30,000 trainers to…

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Crisis management, Media Skills Training, Spokesperson training —  6 May by James White

What you can learn from the simple comment that came back to haunt the government

Crisis management, Media Skills Training —  9 March by Adam Fisher

Lessons from the Prime Minister’s coronavirus press conference