Crisis management —  28 September by Adam Fisher

Petrol shortage response adds fuel to the crisis

Another day and another crisis to add to the queue of issues facing the government. Having already been hit by collapsing energy companies and concern about food supplies, the country has now been…


Presentation skills, Spokesperson training, Crisis management —  31 August by Adam Fisher

When should you use an autocue?

Crisis management —  24 August by Adam Fisher

Should you add context to your crisis responses?

Social media, Crisis management —  10 August by Adam Fisher

How would your organisation handle a social media pile-on?

Crisis management, Social media —  15 July by Adam Fisher

Employee tweet puts company in the spotlight

Media Skills Training, Social media, Crisis management, General media skills —  8 July by Adam Fisher

Naming disaster sees launch trend for all the wrong reasons

Imagine being a new start-up and almost immediately finding yourself trending on social media. Not only that, but you generate coverage in the Financial Times and Daily Mail. Sounds great,…


Social media, Crisis management —  1 July by Adam Fisher

What can you learn from the apology that went viral?

Apologies are tricky. Regular readers of our crisis communication and social media training blogs will know there have been plenty of recent examples of apologies that have fallen short of the…


Crisis management —  15 June by Adam Fisher

What can other organisations learn from BrewDog’s sobering social media storm?

Crisis management —  4 May by Adam Fisher

BMA's head of news and media relations shares lessons from a year-long crisis