Crisis management —  21 June by Adam Fisher

How can you assess the reputational damage caused by a crisis?

Companies are built on their reputations. But those reputations are fragile. A single incident can cause severe damage. In some cases, reputations are destroyed. There is a quote from Benjamin…


Crisis management —  19 May by Adam Fisher

Steps you can take now to ensure you respond quickly during a crisis

Crisis management —  10 May by Adam Fisher

What can we learn about crisis comms from ‘beergate’?

Crisis management, General media skills —  3 May by Adam Fisher

Tools and techniques to help comms pros (and others) better manage their time

Crisis management —  14 April by Adam Fisher

14 types of crises your organisation could face

Crisis management —  22 March by Adam Fisher

How P&O Ferries sunk its reputation (and the crisis communication lessons you can learn from it)

“I presume you will be writing about P&O Ferries in your crisis communication training blog.” This was just one of the messages we received as anger grew at the firm’s brutal staff cull. After…


Crisis management —  17 March by Adam Fisher

We need to talk about Wilko

There’s nothing more meaningless than an insincere apology. And we have seen plenty of them already this year. So, when Wilko found itself in the media spotlight this week because of “reckless”…


Crisis management, Social media —  15 March by Adam Fisher

What can brands learn from the Twitter bot havoc?

Crisis management —  10 March by Adam Fisher

Is the death of Queen Elizabeth in your crisis communication plan?