Home > Thirty Seven > Feedback

Sales training
Imagine having an expert coach listen in to every sales call and provide detailed coaching to improve sales.
Sounds like the dream, doesn’t it?
And Thirty Seven can help you get there.
Our cutting-edge AI technology brings you access to realistic roleplay scenarios and can also be connected to Zoom and Teams to provide instant feedback to ensure your sales teams thrive.
Are your sales teams making the most of every potential opportunity?
Following up
Do your sales teams have the persistence and skills to 'take final responsibility' for what happens next?
Listening skills
Listening sounds simple. But are your sales employees really listening or thinking about what to say next?
Perfect pitches
A pitch can make or break a deal. Are your sales team pitches as effective as they could be?
Building trust
Trust is the foundation of lasting customer relationships. Can your sales team go beyond product knowledge and build connections?
Thirty Seven provides instant written and graphical feedback on:
Tone of voice
Do you sound scripted, formal and cold?
Or are you striking a professional and reassuring human tone that tells your employees you care?
Your message
Whether you are briefing your team, providing feedback or communicating change, what message is landing with your audience?
Is it clear? Does it inspire? Is it emotionally engaging?
Eye contact
Poor eye contact and wandering eyes can make you look shifty, uncomfortable and distracted. And your team members will wonder what else you are looking at.
Communication style
Is your style having the right impact?
Can you change your style to match the situation or decision that needs to be made?
Use of filler and weak words
Excessive use of filler words can distract and cause audiences to stop listening and switch off.
How you cope under pressure
Can you keep your composure and remain level-headed during high-pressured and demanding situations and communicate effectively?
Managing awkward questions
Can you handle challenging questions that put you on the spot? What about questions you don’t have the information to answer?
Use of management methodology
What management technique and methodology do you use?
Do you use the BCF Group’s Situation Behaviour Impact model to create clear, focused communication?
Questions asked
Asking the right questions enables managers to make better decisions.
Are you asking enough? Are they open and curious questions that encourage the sharing of thoughts and information?