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Thirty Seven provides instant written and graphical feedback on:
Tone of voice
Do you sound scripted, formal and cold?
Or are you striking a professional and reassuring human tone that tells your employees you care?
Your message
Whether you are briefing your team, providing feedback or communicating change, what message is landing with your audience?
Is it clear? Does it inspire? Is it emotionally engaging?
Eye contact
Poor eye contact and wandering eyes can make you look shifty, uncomfortable and distracted.
And your team members will wonder what else you are looking at.
Communication style
Is your style having the right impact?
Can you change your style to match the situation or decision that needs to be made?
Use of filler and weak words
Excessive use of filler words can distract and cause audiences to stop listening and switch off.
How you cope under pressure
Can you keep your composure and remain level-headed during high-pressured and demanding situations and communicate effectively?
Managing awkward questions
Can you handle challenging questions that put you on the spot? What about questions you don’t have the information to answer?
Use of management methodology
What management technique and methodology do you use?
Do you use the BCF Group’s Situation Behaviour Impact model to create clear, focused communication?
Questions asked
Asking the right questions enables managers to make better decisions.
Are you asking enough? Are they open and curious questions that encourage the sharing of thoughts and information?