Freak weather, over-zealous airline staff, dubious social media exchanges and bogus holiday insurance claims have all been in the news recently.

Throw in the spectre of Brexit and its implications for European travel, as well as an increasing emphasis on passenger safety and security, and you can be sure that media savvy travel and tourist industry spokespeople will continue to be in great demand. Our track record in this sector speaks for itself.

What Media First clients in your sector say

As always, the course was excellent. The trainers did a great job keeping the pace and energy levels up and the participants really enjoyed learning new skills. I now look forward to getting them in front of the camera / microphone."

Mark Davison, Head of Media Relations, Stansted Airport

I had planned to just be there at the start and finish, but I found it so interesting that I couldn't tear myself away. The two trainers, were absolute professionals and we couldn't have wished for a better pair of trainers - they helped to put everybody at ease and really added some fun to what was quite a tiring day for the participants! Thanks so much for delivering such a great course."

Emma Knight, Senior Group Communications Manager, East Midlands Trains

Crisis management, General media skills — 4 January 2019 by Adam Fisher

A tale of two companies reluctant to speak to the media

Media Skills Training, Crisis management — 4 December 2019 by Adam Fisher

Come on Eileen – why we still show this terrible interview on our courses

Crisis management, Social media — 26 July 2019 by Adam Fisher

Airline endures turbulent week

There’s nothing quite like the intense pressure generated by a crisis media management incident. So, imagine having to face three damaging reputational issues in one week. That was the situation…