Online communications training


Current techniques from today's online news rooms.


Courses designed to meet your exact requirements.


Realistic practice with instant playback, feedback and guidance.


Training delivered by current working journalists.


High quality, studio set-up and advanced video conferencing facilities.


When people talk about online training, they often picture a simple video call with a tutor.
But we offer much more than that.

If you have trained with us before, you’ll know that we have always encouraged delegates to take an active role in their training through realistic television, radio and TV interviews, where they receive immediate, constructive feedback

Practical and convenient

We wouldn’t feel comfortable offering training that didn’t put delegates to the test, so the crucial practical element of our in-person training also features heavily in our online courses. The format of the interview roleplay is instead more realistic - designed to better reflect the times, when spokespeople might be unable to travel and news organisations are operating with less staff.

For example, instead of a studio television interview, you can expect a down-the-line video interview. Could your spokesperson handle one of those? Would they know the best lens angle or how to cope with those awkward delays? 

And rather than coming into a radio studio for an interview, you can expect your spokesperson to be interviewed over the telephone. This brings with it, its own challenges. For a start, you can’t see how the journalist is reacting to what you are saying. And you may have even less time to get your message across than you would in a studio interview.

Telephone print interviews have formed a key part of our training for years and they will continue to do so at a time when this is the most likely format a reporter will use.

Alongside these crucial practical exercises, we use online conferencing software to provide group and one-to-one theory training for your delegates.

And that software allows for these sessions to be fully interactive with video and audio, shared screens, polls, break out rooms and private and group chats.

We can also support this training with a range of out-of-the-classroom learning aids, including short training videos presented by our current working journalist tutors and written material which look at the media challenges and opportunities in your specific sector.

Media First recently worked with a large membership-based organisation to deliver media training to participants across 20 different countries. We did this successfully without anyone having to leave their desk. 

We delivered the training across the globe by using web conferencing software which not only allowed participants to watch our expert journalist tutor, but also to play an active part in the training through polls, interactive whiteboard and chat facilities.

In addition to the features shown above, delegates were also able to take part in interactive whiteboard-based discussions. This allowed the tutor to list the points being made by the participants and display them for all to see as if they were working in the same training room. The whiteboard could also be saved and sent to the participants after the course, along with the presentation slides, to aid their learning.

The training sessions worked well and the participants reported that they found them useful and helpful in their work. The technology enabled all of the participants to take an active part, not just asking questions to the tutor, but also engaging with colleagues in other offices around the globe. The technology offered a clear solution to the issue of being able to get all the participants in the same room at the same time to deliver the important training.

Media First asked the participants to take part in a number of polls during the course and the most important ones looked at their confidence levels in dealing with the media at the start and end of the course.

Your account manager will work with you to understand your exact training needs and your current challenges – and with no obligation, can make their recommendations on how we would deliver your bespoke training online, using the latest technology.

I would definitely recommend Media First’s training to others. Our trainers were friendly, enthusiastic and professional and all of our group found the day really useful, no matter how much previous interview experience each person had. The day was well structured with lots of discussion and practical exercises and the trainers took care to ensure each person set goals of what they wanted to achieve and that these were met by the end of the day.

— Clare Sterling, Senior Press Officer, International Fund for Animal Welfare

Want to learn more about online training?

Our team will be happy to discus our range of online training options which can be tailored to include elements of crisis communication, message development & testing, presentation skills, leadership communication, and training on chairing better online meetings.

Our Clients

We have a huge amount of experience in over 40 different sectors such as automotive, charity, finance, healthcare, manufacturing, pharmaceutical, retail, travel and many more. Here is a small selection of our clients.


Emma Nelson

Emma's varied TV and radio career makes her particularly adept at helping big brands and niche businesses to hone, simplify and successfully deliver their messages.

Simon Brooke

Journalist and editor Simon writes regularly for The Times, The Financial Times, The Daily Telegraph, The Express, The Daily Mail and Business Life magazine.

Tasneem Siddiqi

Tasneem has a rich and diverse radio and television career spanning 30 years and now specialises in delivering presentation, communication and media skills training.

Sian Jones

A professional TV news anchor, conference host and writer, Siân is highly experienced as a presentations, media, web cast, autocue and communications trainer.

Our Training Team

Our courses are delivered by current working journalists, along with PR and communications professionals - all of whom are expert and experienced trainers.

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