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GROUNDED: THE CRISIS COMMS LESSONS FROM THE HEATHROW SHUTDOWN

GROUNDED: THE CRISIS COMMS LESSONS FROM THE HEATHROW SHUTDOWN

The Media Landscape
11 min
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<p>It&apos;s a crisis with some remarkable numbers - more than 270,000 disrupted air passenger journeys.</p><p><br/><br/></p><p>Europe’s busiest airport was plunged into full <a href='https://www.mediafirst.co.uk/services/crisis-management-testing/'>crisis media management</a> mode after it suffered a power outage because of a fire at a nearby electricity substation.</p><p> </p><p>But now the dust has settled, what crisis comms lessons can you learn from the shutdown?</p><p><br/><br/></p><p><a href='https://www.mediafirst.co.uk/blog/grounded-the-crisis-comms-lessons-from-the-heathrow-shutdown'>Click here</a> to read the original article this audio blog was created from.</p><p><a href='http://www.mediafirst.co.uk/'><b>Media First</b></a> are media and communications training specialists with more than 35 years of experience. We have a team of trainers, each with decades of experience working as journalists, presenters, communications coaches and media trainers.</p> <p><br/><br/></p>