Media Training Blog

Nectar falls into social media crisis trap

Nectar falls into social media crisis trap

If you would like to see some social media crisis communications in action today, you may want to take a look at the Facebook and Twitter accounts of Nectar. The loyalty programme found itself facing an online ...

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Brain fade? Here’s how to handle it

Brain fade?  Here’s how to handle it

It’s everyone’s worst nightmare. You’re in the middle of a presentation or coming to a critical point in a media interview and suddenly your mind goes blank. What on earth were you going to say? Where are you ...

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